Drink Dispense • Coffee Dispense • Touchscreen • Tablet

Created 08 July 2025 • Updated 08 July 2025

Benefit more with coffee and drinks dispense

One often overlooked aspect of Kitchen iQ is its ability to streamline coffee and bar drink dispense management, ensuring greater control and efficiency.

Using a tablet offers an efficient way to process and manage orders while providing valuable insights into drink preparation and delivery times through reporting.

To be able to setup this feature you must ensure that:

  • You have a tablet that can access the same network as Kitchen iQ

  • By either Wifi or Wired network

  • Before starting configuration plan how orders are going to work on each site

    • Can they all use the same setup

    • Do sites have multiple service and dispense areas

    • How many tablets are needed

How do I setup drinks dispense configuration?

To get started we've broken this down into multiple steps which will describe setup with a couple of different service examples, some steps might need to be repeated depending on the overall configuration needed.

For more detailed setup information for each section navigate to the detailed help topics.

Step 1 of 6

Prep Streams & Portions

Navigate to Configurations → "Select a Configuration → Prep Streams / Portions

  1. Add the required Prep Streams that will be used for any routing (optional as routing could just be by course only)

  2. Click Save

  3. Add the required Portions that will be used when displaying orders

  4. Click Save

Step 2 of 6

Courses

Navigate to Configurations → "Select a Configuration → Courses

  1. Add Courses for Bar Drinks / Hot Drinks (or a combined course)

  2. Set the required attributes

  3. Click Save

Step 3 of 6

Stations

Navigate to Configurations → "Select a Configuration → Stations

  1. Add the required Stations that will be used for routing orders

  2. Set the required Order Stage

  3. Click Save

Example 1:

When an order is prepared and bumped the order will leave the tablet and exit the system

  • Create a single station "Drinks Preparation" with order stage "Preparation

Example 2:

When an order is prepared and bumped the order could either remain on the tablet until bumped again or progress to another device which is used for serving (rather than preparation of orders)

  • Create two stations "Drink Preparation" with order stage "Preparation" & " Drinks Serving" with order stage "Serving"

If multiple service areas are used for drinks or coffee dispense setup the required number of stations needed for your organisations requirements

Step 4 of 6

Terminal Groups & Serving Areas (optional)

Navigate to Configurations → "Select a Configuration → Terminal Groups / Serving Areas

  1. Add the required Terminal Groups that could be used for any routing filters

  2. Click Save

  3. Add the required Serving Areas that could be used for any routing filters

  4. Click Save

Example 1:

When drinks are ordered at the bar they are not required to be routed as the bar will prepare and serve the drinks immediately, only orders from restaurant / floor / handheld terminals are needed to be routed to screens for preparation

  • Create a terminal group "Restaurant"

Example 2:

Onsite there are two dispense locations for drinks, serving areas will control the routing of orders by selected table numbers

  • Create serving areas "Dispense 1" and "Dispense 2"

Step 5 of 6

Routing

Navigate to Configurations → "Select a Configuration → Routing

  1. Add an Entry Point Routing Rule to Station "Drinks Dispense"

  2. Assign the required Filters

    • Course

    • Prep Stream

    • Terminal Group

    • Serving Area

  3. Add an Exit Point Routing Rule from Station "Drinks Dispense to "Exit Point" (for example 1)

  4. Add a Routing Rule from Station "Drinks Dispense" to "Drinks Serving" (for example 2)

  5. Add an Exit Point Routing Rule from "Drinks Serving" to "Exit Point" (for example 2)

  6. Adjust the order of any rules

    When an order enters the system it will work down the rules until it matches and action based on the criteria, if the rule is not in the correct place the order may go to the wrong station

  7. Click Save

Step 6 of 6

Channels

Navigate to Configurations → "Select a Configuration → Channels

  1. Add the required Channels needed

  2. Assign the Stations created in step 3

  3. Set the required attributes

  4. Click Save

How do I setup the site configuration?

Once the main configuration is completed the next stage is add the required devices and settings to site.

For more detailed setup information for each section navigate to the detailed help topics.

Step 1 of 3

Screen Setup

Navigate to Sites → "Select a Site → Kitchen Screens

  1. Add the required tablet devices

    • Screen Type - Browser

    • Bump Bar - Keyboard

    • Touch Support - as required

    • Allowable Channels / Default Channels - as configured in the channel setup

  2. Click Save

Step 2 of 3

Terminals (optional)

Navigate to Sites → "Select a Site → Terminals

  1. If Terminal Groups were specified in the configuration add the required terminal mapping

  2. Click Save

Step 3 of 3

Serving Areas (optional)

Navigate to Sites → "Select a Site → Serving Areas

  1. If Serving Areas were specified in the configuration add the required table mapping

  2. Click Save

How do I setup tablet on site?

Once the configuration has been completed and the onsite configuration updated the tablet device can be used onsite.

  • Connect the device to the Kitchen iQ network

  • Open a browser on the device

  • Browse to the Kitchen iQ server based on the following URL format:

    • IP Address of server:Port Number/?Screen Name

    • Example: 192.168.100.100:50010/?Drinks